Terms & Conditions
Welcome to grayeagle.in, owned and operated by M/S Body Basics Retail Pvt. Ltd.
You are deemed to have accepted the terms and conditions listed below.
All products/services and information displayed on grayeagle.in constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below.
Your Account and Registration Obligations
The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian to access the website and make any purchase thereof.
These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted.
In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or shipping address) any extra cost towards re-delivery shall be claimed from the User placing the order.
In a credit card transaction, you must use your own credit card. Grayeagle.in will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the User and the onus to 'prove otherwise' shall be exclusively on the User.
Payment gateway takes 24 to 48 hours to confirm the payment to check for fraudulent transactions. Shipment/Delivery time of order processing starts from the day of receipt of the payment confirmed against the order placed with Grayeagle.in. Usually all orders are processed and shipped within 3 to 4 working days once payment is confirmed. However, certain categories of products have different lead-times for delivery due to the nature of the product and availability.
The product(s) shall be subject to manufacturer's terms and conditions for warranty, service and maintenance, and company does not accept any responsibility for the same. The company also does not accept any responsibility for the usage of the product(s) by the User.
Any attempt by a User to deliberately damage the website or undermine the legitimate operation of the website is in violation of criminal and civil laws and should such an attempt be made, company reserves the right to seek damages/injunction from any such User to the fullest extent permitted by law.
In the event of non-delivery of the products to the customers, grayeagle.in's liability shall be limited only to the refund of the exact amount paid by the customer for the purchase of the product(s).
Grayeagle.in's liability to any claims will only be up to and limited to the cost of the product units in question.
"We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of the cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time."
Cancellation of order:
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
Any order placed for a product that is listed at an incorrect price may be cancelled. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed, the same shall be credited to your account and duly notified to you by an email.
This user agreement shall be construed in accordance with the applicable laws of India. The Courts at Pune shall have exclusive jurisdiction in any proceedings arising out of this agreement.
All rights, including copyright, in this website are owned by or licensed to grayeagle.in. Any use of this website or its content in any form, including copying or storing it in whole or part, other than for your own personal use is prohibited. Without the permission of grayeagle.in, you may not modify, distribute or re-post anything on this website for any purpose.
Grayeagle.in names and logos are the trademarks M/S BODYBASICS RETAIL PVT. LTD. All other logos and marks are the property of their respective companies. Access to this website does not authorize anyone to use any name, logo or mark in any manner.
The users have read and agreed to the grayeagle.in terms and conditions and they have also agreed to receive promotional e-mailers and SMSs
Termination of agreement:
This user agreement is effective unless and until terminated by either you or grayeagle.in. You may terminate this user agreement at any time, provided that you discontinue any further use of this website. Grayeagle.in may terminate this user agreement at any time and may do so immediately without any notification, and accordingly deny you the access to the website. Such termination will be without any liability to grayeagle.in. Upon any termination of the user agreement by either you or grayeagle.in